Products on Sale of Vybz

Thank you for your purchase! We want you to love your product, but if you're not completely satisfied, we're here to help.

Return Policy:

1. Eligibility: Items purchased are eligible for 30 days post purchase date. Proof of purchase is required (e.g., receipt, order confirmation).
2. Condition of Return: Items must be returned in their original condition, including all parts, accessories, and packaging. Used, damaged, or incomplete items may not qualify for a full refund.
3. Return Process:
• Contact our Customer Service team at support@groovzaudio.com or 484-790-3845 to initiate your return.
• You will receive a prepaid return shipping label for your convenience.
• Pack the item securely and attach the provided label to the package.
4. Refunds: Once we receive your return and inspect it, a refund will be issued to your original payment method within 7-10 business days. Shipping fees (if applicable) are non-refundable.
5. Exchanges: If you wish to exchange your product, please specify when contacting Customer Service. Exchanges are subject to product availability.

We appreciate your business and are committed to your satisfaction. If you have any questions, don’t hesitate to contact us!